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Hospice-Specific & Palliative Care Courses

Hear what Relias customers have to say about: Senior care staff training, improving compliance and saving time and money

Hospice and palliative care courses for clinical and administrative staff, including physicians, managers and volunteers. 

Hospice training courses you need

More than 180 hospice and palliative care-specific courses developed and taught by nationally respected hospice and palliative care experts. Advanced online training courses that promote clinical excellence, enhance individual competencies, foster regulatory compliance and offer continuing education.  Only Relias Learning brings you both hospice and palliative care content so you can educate your hospice team as well as your palliative care professionals. 

The right courses for all your staff

Whether you’re looking to train your physicians, nurses, social workers, hospice aides, chaplains, administrators or volunteers, Relias Learning has the mandatories and continuing education courses you need.

Regulatory & mandatory training: Stay up-to-date with regulatory changes and monitor completion of required training.

Patient care:  Deliver the clinical education you need, for every member of the patient/family team

Physician education: Provide clinical and regulatory training to your part-time hospice physicians in a way that is convenient for them.  

Continuing education: Find continuing education courses specifically designed for hospice care staff.  These courses are accredited or approved by agencies such as ANCC, ASWB, CA BBS, and NBCC and offered at no additional cost.

Check out our free hospice training for volunteers.

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Abuse, Neglect, Mistreatment and Exploitation

Different types of abuse and their warning signs are defined. Specific factors related to hospice and palliative care are described, with follow-up actions to be taken by the interdisciplinary group or individual professional. This course is part of HENs “What You Need To Know and Do” recommended... Read More
Certificates:
Industry: Senior Care
Product Library: Hospice Care
Training Hours: 0.3

ADRs: Additional Development Requests

This course provides basic information on the Additional Development Request ("ADR") process and helps the learner understand the role of the Regional Home Health and Hospice Intermediary ("RHHI") in terms of medical review, claim denials, and the appeal process. This course also touches on the... Read More
Category: Hospice
Certificates:
Industry: Senior Care
Product Library: Hospice Care
Training Hours: 0.6

Adverse Incidents & Medical Device Events: Recognizing & Reporting

Handling adverse incidents and medical device events is never easy and most hospices want to avoid them at all costs. Yet they impact how hospice care is provided. This program is an opportunity to learn more about adverse incidents and medical device events, tools your program can use to minimize... Read More
Category: Hospice Basics
Certificates:
Industry: Senior Care
Product Library: Hospice Care
Training Hours: 0.4

Boundaries and Balance: Improving Your Stress Management

Discerning healthy professional boundaries is a key ingredient to stress management and allowing the hospice and palliative care professional to fully functioning in this challenging work. This course engages learners to identify examples of boundary violations and to explore ways to apply... Read More
Category: Hospice
Industry: Senior Care
Product Library: Hospice Care
Training Hours: 1

Caring Effectively for Others Without Losing Yourself

Hospice and palliative care providers give a great deal of support to families facing the great challenges of illness and loss. To be able to offer care and support, professionals need to be aware of their own vulnerabilities and signs of distress. This course will help you identify specific... Read More
Category: Hospice
Certificates: ANCC, CA-BRN
Industry: Senior Care
Product Library: Hospice Care
Training Hours: 0.9

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Andrea K. Eby, RN, BSN

Andrea has ten years of nursing experience in areas such as the intensive care unit, medical/surgical ward, and the operating room as well as home health care and hospice. Andrea enjoys teaching patients, their family members, and caretakers about proper care after discharge from the hospital so that the patient’s quality of life is as high as it can possibly be.

Andrea is currently working on her master’s degree in nursing with the intention of becoming a Nurse Practitioner and nursing instructor after graduation.

Ann Catlin, LMT, OTR

Ann Catlin is a nationally certified and licensed massage therapist, and owner of Compassionate Touch®, as well as a Registered Occupational Therapist. For 28 years, Ann has worked with people of all ages in facility care who have physical and cognitive disabilities. Her experience includes administrative positions in rehabilitation and long term care settings. She has enjoyed teaching throughout her career and began conducting Compassionate Touch® workshops in 2001. Ann lives in Springfield, Missouri where she is the owner of the Center for Compassionate Touch, LLC, the organization that provides Compassionate Touch® training. She also has a massage practice serving elders in facility care and is a hospice volunteer. To ask the author questions related to the content of this continuing education course, email her at ann@compassionate-touch.org

Annette Lee, RN, M.S, HCS-D, COS-C

Annette Lee is an RN who has been practicing since 1990. She originally earned her MS in Health Care Administration and the majority of her nursing experience since has been in home healthcare. After working for the Medicare Home Health Intermediaries for 12 years, she became a sought after instructor who provided education to home health providers on Medicare reimbursement issues and effective documentation strategies. Mrs. Lee then founded Provider Insights, Inc. Her broad experiences allow her to provide practical solutions that meet the requirements of the fiscal intermediary system and medical review within the “real world” environment of home health. She presents education programs nationally on topics such as hospice, LCDs, home health coverage, OASIS, PPS, and documentation.

Arlene Lowney RN, MBA

Arlene Lowney has many years of experience in the hospice industry having served as Executive Director of Evercare Hospice & Palliative Care, Inc., Forge Hill Senior Living Community, and Heritage at Vernon Court, Hospice of Cambridge, all in Massachusetts. She has also served as the Principal, Innovative Healthcare Solutions in Waltham, MA, and healthcare consultant, educator, professional speaker, specializing in palliative care and hospice planning, development, financial planning and fund raising. Ms. Lowney is a frequent presenter on topics related to Advanced Care Planning and ethics. Currently, she is a Board Member of the Alzheimer’s Association, Mass-NH Chapter.

Barbara Head PhD, RN, MSSW, ACHPN

Dr. Barbara Head is a palliative care researcher and educator. She is an Assistant Professor of Medicine and the Director of the Interdisciplinary Program for Palliative Care and Chronic Illness at the University of Louisville. She worked at the Hospice of Louisville for 11 years as a home hospice nurse, director of quality improvement and director of education.

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In January 2014, Relias Learning announced the acquisition of the Hospice Education Network (HEN) from the principals of Weatherbee Resources. The acquisition added over 160 hospice and palliative care courses to Relias Learning’s offerings and builds on the company’s position as the preeminent provider of training to the North American senior care industry. Adding these resources to the Relias portfolio ensures we have the very best content across the full continuum of senior care and can meet all of the industry’s training needs. 

HEN was launched in 2007 as the Weatherbee Resources team recognized the critical importance of training and continuing education for hospice and palliative care providers. Over 1,000 organizations and 95,000 healthcare professionals have used HEN to enhance their skills and meet their training needs. The combined company’s online learning solutions and content will serve more than 4,000 organizations and nearly 2 million professionals with the most comprehensive content library and tracking mechanisms available in the market. 

  

Training Records Management 

Keep track of your training with a learning management system

Training your staff is important and effectively documenting the completed training is equally important. Utilizing a learning management system (LMS) gives supervisors access to up-to-date training records for their staff.

Relias Learning provides a complete learning management system that offers not only customized courses, but also automated tracking and reporting features. The Relias Learning Management System (RLMS) captures all course assignment details and the status of completion in one place, eliminating the hassle of managing and storing paper records. Other features include:

  • Auto-enrollment and training due date reminders to stay on track
  • Training assessments and compliance reports easily available to print
  • Ability to manage your live training events (such as CPR or first aid)

Download our free guide: Online Learning for Hospice Organizations 

Because of the integrity of the system, we can feel confident of the training that we are reporting on. We can demonstrate to the state that we’re on top of it and that our staff is getting trained appropriately—and it’s not just our word.

– Program Analyst

Simple, Flexible

  • 100% customizable courses: Use ours or create your own
  • Upload PowerPoint files in minutes to create your own course
  • Courses available for a wide variety of education levels – from basic content to Master’s level courses
  • Manage live training events
  • Track licenses and certifications for all staff members

Because of the integrity of the system, we can feel confident of the training that we are reporting on. We can demonstrate to the state that we’re on top of it and that our staff is getting trained appropriately—and it’s not just our word.

– Program Analyst

Track all staff and volunteer licenses in one place

Clinical staff must maintain their professional licensure or certification by finding courses specific to their training requirements. Tracking all the CE's received and live trainings attended throughout the year can become a challenge when it comes time for recertification.

Relias Learning's License Management function makes it easier for staff to manage and track courses completed that meet licensure requirements. Efficiently track any training from our comprehensive library of 500+ online courses with over 300 CEU credits available.

License Management with Relias Learning provides:

  • Automated alerts: Staff receive automatic reminders prior to license renewal dates.
  • Course filters: Administrators and staff can use search filters to find courses that meet continuing education and licensure requirements.
  • Tracking: Staff can see which of the courses they have already taken meet their license requirements.
full time delivery for remote staff

Delivery for Remote Staff

Healthcare is a 24/7, 365 days a year job. Your teams work weekends, nights and holidays. Taking care of others never ends. Shouldn’t your training conform to your schedules, instead of the other way around?

Keep your team where they belong—at the bedside of your patients! Our learning management system provides the flexibility you need to train all members of your staff – especially remote, evening and weekend staff. 

By being able to reduce in-services from 26 times per year to 12 per year, we were able to reduce employee time away from the job by at least 1 hour each. With thousands of employees, that represents a huge savings for us.

– Vice President of Operations

Faster Onboarding

Training new team members is time-consuming and expensive. With the Relias Learning Management System, supervisors can assign courses to new employees on their first day on the job and track their progress. 

Imagine that a new volunteer walks in ready to go but your orientation training isn’t scheduled for another three weeks. With online learning, volunteers can complete their training in hours or days, instead of weeks or months.

Check out our free hospice volunteer training.

Lower Overall Costs

With declining reimbursement and increased costs, choosing cost-saving options can be critical to the survival of your hospice or palliative care program. 

What can you save by training online?

Travel

Oftentimes, travel expenses related to training can have a substantial impact on an organization’s budget, particularly when there are a high number of employees travelling to attend live trainings. With Relias, live training can be reduced significantly while still delivering optimum training—reducing related expenses, such as room rental, outside instructor fees and travel costs. 

Overtime expenses

Eliminate or reduce the amount of overtime you pay staff to attend classroom trainings. Relias helps organizations provide employees with flexibility on when and where they complete their training, allowing staff to complete all or part of their training during the work day and reduce the need for off-shift training

Time spent creating training

It can be quite a challenge for organizations to find, acquire or develop training courses that meet regulatory requirements and provide the training needed to ensure proficiency. In addition, content needs to be continuously updated to keep employees up to date. Relias offers immediate access to more than 180 hospice and palliative care-specific courses.

 

Webinars, Articles, & Blog

The Hospice Item Set: Guidelines for Implementation

This webinar provides information for hospice programs across the country that are struggling to understand how to effectively implement the Hospice Item Set (HIS).


ABCD's of Marketing Hospice

This webinar explores the four components of an integrated marketing and communication strategy that can help your hospice communicate your unique value and differentiate your brand. 


Building a Sustainable Palliative Care Program

This webinar explores specific elements of a sustainable community-based palliative care program: clinical algorithms, clinical and financial metrics, staffing, marketing, and partners.


Medicare Part D: Documenting Relatedness

Dr Karefa-Johnson will share best practices in determining relatedness, providing actionable information that hospices can use to streamline the clinical aspects of this process.  


View all related webinars ▸

Hospice Volunteer Utilization Best Practices

Given the investment of time and money to recruit and train volunteers, a strategic approach to volunteer placement will strengthen your entire organization.


Creating Meaningful Volunteer Experiences

Volunteer programs with diverse opportunities offer all volunteers— new and experienced, patient/family care and administrative, young and seasoned—a chance to grow and evolve their relationship with your organization.


View all related whitepapers ▸

Online Learning for Hospice

The traditional elements of training are streamlined in to an online-based system for the purposes of managing all documents, course materials, and reports in one place.


Hospice and Palliative Care Course Listing

The Hospice Library equips hospice and palliative professionals and caregivers with what they need to know and do to ensure best patient care for persons experiencing life-limiting illness.

 


View all related articles 

Content Recommendations

Expert faculty teach hospice & palliative care philosophy, compliance, best practices, volunteer care, and more.

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Relias provides access to more than 500+ courses and more than 300+ CEs. Get started with a free sample course...

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We use a Train the Trainer model. We train you on the system, and in turn, you train the rest of the staff...

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Everything from training courses to policies & procedures can be managed with a Learning Management System...

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Customer Success Stories

  • Q&A with Hospice of Texarkana

    Interview with Andrea Sparks and Jenny Wilder, compliance managers with Hospice of Texarkana 

    Download now

  • The peace of mind I have with Relias Learning is priceless.

    – HR/QA Director 

  • Q&A with Hospice of Rockland

    Interview with Judi Peacock, Administrator with United Hospice of Rockland

    Download now

News & Community

Unlikely Cross-Overs: Prison Terminal - Hospice in Prison
Read Post2 months 4 weeks ago
do you have courses for Hospice and Palliative care certification for nursing and Aides
Read Post3 months 2 weeks ago
I am looking for good Customer Service videos for hospices. Any suggestions??
Read Post3 months 3 weeks ago
Federal Quality Measures - Coming soon to a provider near you??
Read Post4 months 5 hours ago
HIPAA Fines to Escalate
Read Post4 months 1 week ago
Webinar | The Hospice Item Set: Guidelines for implementation
Read Post4 months 2 weeks ago
I assigned A HIPAA Primer for Home Health & Hospice and Bloodborne Pathogens: OSHA Standard to Leo Sharron; when he attempts to take these courses it is like they do not download properly
Read Post5 months 3 days ago
Hospice and curative care at the same time??
Read Post7 months 5 days ago

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