Managing risk is essential to success as an ACO. Medical and coding errors, failing to meet care standards, and high readmission rates are costly, and can hurt your renewals and reputation.
Invest in provider education, including current best practices, so staff can perform at the top of their licenses. Help staff make more educated decisions during patient treatments by providing access to relevant content. Training lower level staff on certain treatments can also help increase your profit margins and help you become a more efficient organization.
Relias Learning provides access to the most advanced clinical and leadership content, compiled from over 1,000 subject matter experts. Our courses are engaging and interactive, resulting in increased knowledge retention for future real-life applications. Deliver tailored, targeted curriculums to your providers, and even upload your own custom courses.
In healthcare, complying with federal and state mandates is always top of mind. New benefit rules or regulations will have an impact on your business and how you and your providers deliver care.
Ensure that all provider staff is consistently trained on mandatory requirements to fulfill performance and value-based guidelines. Create a strong compliance culture that promotes both clinical and regulatory expertise. Clinical expertise can identify areas of risk in care delivery, while regulatory expertise can help avoid non-compliance offenses.
Relias Learning provides the most current CMS regulatory training through an easy-to-use online platform- all at a tremendous cost savings over traditional methods. Automate your distribution of training, as well as any provider communications, while tracking compliance and reporting on attestations.
View our new CMS Regulatory Package and learn more about delivering, maintaining, and tracking compliance.
Being an ACO requires efficiently and effectively managing the business side of the organization, an aspect that is new to many providers. With increasing risk and responsibilities, ACOs need to ensure that they have the right people on the team to manage and explain new payment models, understanding that the new wave of health care may impact team dynamics. ACOs need to identify current and potential leaders and train them on managerial-specific content that will set them and the teams that they lead up for success.
Relias Learning provides easy integration with your HR system to onboard your new hires on their first day with Role-Based Training Plans. In addition, our exclusive partnership with Skillsoft ® brings Fortune 100 business skills to ACOs for the first time ever. These courses and videos are specifically designed for present and future leaders, including essential topics such as hiring, coaching, performance management, and organizational development.
Of the multiple factors that influence a person’s health, the healthcare community has mainly focused on family history, diet, and clinic data. Growing research is indicating that there are social factors, such as education and housing, that also impact a person’s health and need to be taken into consideration during patient care.
Ensure that your providers understand different social health factors and how they can influence patient treatment and management. Physicians and staff who are well-trained on the impact of different social factors are able to provide better whole-person care, which includes increased communication and more relational trust-building. Through customized care experiences, patients are more satisfied and likely to stay.
Learn more about improving your care experience through education on different social health factors.