children youth services

Children, Youth and Families Training

Abuse and Neglect Prevention. Family Centered Care. Children's Behavioral Health needs.

Children's Services Practitioners Have Higher Burnout and Turnover Rates

Keeping families safe and healthy is rewarding and challenging work. Children's services providers face difficult situations and are exposed to trauma on a daily basis. Taking care of our future requires taking care of those who provide services.


Employee Engagement

Challenging, stressful work and trauma exposure impact children's service providers.

service delivery

Service Delivery

Provide quality care across diverse programs and service lines.


Adapt to Change

Manage change and drive objectives in a world of shifting regulations and children's health insurance changes.

Regulatory Compliance

Keeping up with service and program specific regulations

With multiple regulatory bodies and funding sources, staying current is hard work

As a leader in a children, youth and family organization, you are responsible for staying current with regulations, providing staff with the training and tools they need to deliver quality and be able prove it with documentation and reports. It's a priority to get new employees onto a solid, consistent foundation, so that they are compliant with safety and legal requirements. You also need to ensure you’ve tracked training and certifications, so that you’re prepared to provide documentation when audited or required by a funding source or regulatory body.

regulatory compliance

Comprehensive Quality Care

Child care workers must be able to protect and treat the most vulnerable population


Competency includes understanding behavioral health issues

Working with children and their families requires a unique skill set and broad knowledge base. You need to help employees understand the distinction between the roles they may have played as parents/caregivers and the role of professional care.  Workers need to be trained in child development, family systems, trauma and abuse, and behavioral health issues. All levels of staff, licensed clinicians and unlicensed direct care workers, must understand, recognize and be able to appropriately treat children with complex needs and histories.

Course Preview
ADHD: Diagnosis and Treatment

Trauma and Crises

We must take care of ourselves in order to help others

Compassion fatigue and secondary trauma are too common in children's services providers

Children's services providers are working with increasingly complex and diverse cases, treating abuse, trauma, addiction, behavioral health, developmental and other issues. High caseloads and exposure to trauma can lead to feelings of hopelessness and frustration. Often services are provided in the community and after hours, making it difficult for managers to provide direct supervision and support. An important component of a successful manager's job is identifying and preventing burnout. It requires skilled supervision, role modeling healthy behaviors and educating workers on self-care.

How do we go from Compassion Fatigue to Compassion Satisfaction and regain the love for the work we do?

trauma informed care

We're More Than a Training Vendor. We're Your Learning Partner

Hear how Southwest Key Programs in Austin, Texas uses Relias to help serve more than 200,000 kids and their families


Impact Story: Southwest Key Programs

"Given the population that we work's a very senstive population. We're working with youth and there are a lot of traumatic events that they've gone through. So being able to provide our employees with the knowledge to work with them, it's given them the tools and resources to be able to work with these youth and provide a better service."

Kevin Ramirez
Trainer, Southwest Key Programs


We work with industry-leading partners to ensure our training meets your training needs.

Maryland Association of Resources for Families and Youth
Florida Laws and Rules
SUMMARY The new Florida Board of Nursing requireme
Compassion Fatigue and Satisfaction
Discusses compassion fatigue, secondary traumatic stress, and burnout in a trauma-informed setting, as well as how to practice self-care and mindfulness.
A Clinician’s Tale: How Do I Provide the Best Treatment for Young Children with Disruptive Behaviors
This webinar is designed to help clinicians (i.e., licensed clinical social workers, licensed professional counselors, licensed psychologists and other licensed
HIV and AIDS - Florida Laws
This course will cover HIV/AIDS and the Florida laws that relate to the care you provide.
Workplace Violence Prevention
This webinar will help participants look at the environmental, procedural and personal dynamic that lead to workplace violence.
The Two Most Common Forms of Workplace Violence: Hostile Encounters and Domestic Violence
This program will emphasize the most common forms of workplace violence.
Beating Workplace Violence: Assess, Defend, and Survive
We address how to determine the likelihood and severity of a threat, how to secure your workplace and active shooter response protocols.
Bullying Prevention and Intervention
Examines the effects of bullying, prevention techniques, and corresponding programs and treatment options.
Basic Supervisory Skills
This course covers some basic skills that can help you be an effective supervisor.
Advocacy and Multicultural Care
Apply available resources to implement culturally responsive care with the individuals you serve.

Children's Services Resource

Download and watch our resources related to children, youth, and families

Sample Course

February 13 , 2017

Health and Human Services Children, Youth and Families Behavioral Health

Infusion of Culturally Responsive Practices

Delivering cultural competent care is more than a requirement; it’s a clinical best practice. This is one of many courses to help meet those regulations.

Case Study

December 16 , 2015

Health and Human Services Children, Youth and Families

Four Oaks Family and Children’s Services

Our compliance today has increased incredibly compared to when we did not have a learning management system.

Course Preview

December 12 , 2015

Health and Human Services ADHD Children, Youth and Families Behavioral Health

ADHD Diagnosis and Treatment

ADHD is one of the most common neurodevelopmental disorders diagnosed in childhood, and can continue through adolescence and adulthood.

Case Study

November 10 , 2015

Health and Human Services Children, Youth and Families

Family Services of Rhode Island

With as many as 25 new hires in a month it is extremely difficult time wise to keep up with all the competencies for new hires.

Course Preview

September 10 , 2015

Health and Human Services Human Services/Social Services Children, Youth and Families Addiction Community Health Behavioral Health


This course provides you with the most up-to-date and accurate information in the identification and intervention of reportable abuse.

Course Preview

August 27 , 2015

Health and Human Services Children, Youth and Families Behavioral Health

Activities for Infants and Toddlers

This course focuses on activities that caregivers and professionals can do with infants and toddlers to help their emotional, cognitive and physical development

Case Study

August 29 , 2014

Health and Human Services Human Services/Social Services Children, Youth and Families Behavioral Health

Providence Service Corporation

One of the biggest advantages is the ability to assure ourselves, leadership, and contractors that we are indeed providing a certain level of training.