Professional Competency

Professional Competency

Arm your staff with the knowledge and skills they need to succeed

Providing Care for Complex Individuals is Increasingly Complex

Today’s professional needs to know more than ever before. Whole health care, improved coordination among providers and complex clients with multiple conditions, competency is an ongoing process. Your staff need the tools, training and support to constantly develop skills and add to their knowledge base.

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Ethical Care

The needs of the people you serve come first.

Communication Skills

Communication Skills

Communication among providers is necessary for coordinated care.

Knowledge of Conditions

Knowledge of Conditions

Today’s professional must have a broad base of knowledge.

Professional Competency Tools and Resources

Development and training tools to help you improve staff competency and clinical outcomes

Best Practices for Training Direct Support Professionals

Excellent care and appropriate support for the individuals you serve begins with well-trained, competent staff. Employees who are able to skillfully and confidently deliver services can foster positive outcomes while enriching the lives of children and adults with intellectual and developmental disabilities.

Learn how Focused Learning can provide your DSPs with effective training built on adult learning best practices so that the individuals they serve can be provided the appropriate support.

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Tools to Improve Professional Competency

Today’s multi-service provider needs to treat a variety of client populations and presenting problems. The breadth of training needed to keep direct care staff current and competent on best practices, understanding various conditions and service delivery can’t be provided live and in-house anymore.

Relias can be a key component of a comprehensive, flexible and quality staff development and training program for all your programs and services.

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Ethical Decision Making

Ensuring quality care is everyone’s job, not only management. Quality care is tied to clinical outcomes; and, if you’re not measuring how you’re performing and using that data to improve, you’ve only scratched the surface. It’s important that all staff at your organization know what it means to evaluate and improve the quality of services provided.

Watch this course preview to see how to help your staff understand how quality improvement not only impacts their job, but also your clinic or agency's performance.

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Boundaries and Dual Relationships for Paraprofessionals

Learning to recognize and avoid blurred boundaries can be very challenging for behavioral health paraprofessionals. It is critical for your staff to be aware of the risks of crossed boundaries, how to avoid them and also know when to step back and ask for help in managing the situation.

Watch this preview to see how your staff can benefit from exploring the concepts of boundaries and dual relationships to ensure professional relationships are maintained between them and the individuals they serve.

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